Shipping policy
Shobhangini Ethnics Shipping Policy
Thank you for choosing Shobhangini Ethnics for your saree needs! We're committed to providing a delightful shopping experience, and that includes fast, reliable shipping. This policy outlines everything you need to know about getting your beautiful sarees delivered to you.
Shipping Timeframes
Estimated Delivery: We aim to get your order to you within 7-10 business days from the day it's confirmed. However, this is an estimate, and delivery times can vary depending on:
- Your location
- Product availability
- External factors like weather or customs
Tracking Your Order: Once your order ships, you'll receive an email, SMS, or WhatsApp message with a tracking number. Use this number to track your package's progress on our website or the courier's website. We recommend checking the tracking information regularly for updates on the estimated delivery date.
Shipping Partners
We've partnered with Shiprocket, a trusted logistics provider, to ensure your sarees are delivered safely and securely.
Order Processing
We use Shopify, a leading e-commerce platform, to process your orders securely. Payments are handled securely through Razorpay.
Order Confirmation: Once you place your order and your payment is confirmed, we'll begin packaging your sarees with care.
Double-Check Your Address: Please ensure your shipping address and contact information are accurate and up-to-date during checkout to avoid delays or complications.
Shipping Costs
Transparent Rates: Shipping charges are based on your location and will be displayed at checkout before you confirm your payment. We strive to offer competitive and affordable shipping rates.
Shipping Locations (Currently)
India Only: We currently only offer domestic shipping within India. We're working on expanding our services to international locations soon! We appreciate your patience and will keep you updated on our progress.
Undelivered Packages
Incorrect Address: If your package is undelivered due to an incomplete or incorrect address you provided, we'll contact you to verify the details. There may be additional shipping charges for reshipment.
Double-Check, Happy Delivery: Please double-check your shipping information at checkout to avoid any delays or issues with delivery.
Delivery Issues
We're Here to Help: If you have any problems or concerns with your order's delivery, please don't hesitate to contact our friendly customer support team. We'll do everything we can to assist you and resolve the issue promptly.
Contact Us
We appreciate your understanding and cooperation regarding our shipping policy. If you have any questions or need assistance, please contact our customer support team. Happy shopping with Shobhangini Ethnics!
Note: This shipping policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.
Last Updated: 25th March 2024